With over 20 years of experience in delivering design excellence, Rachel is a passionate and innovative design leader with a track record of creating digital product and service design experiences that create business value and generate customer love.

Rachel is a skilled team builder, with the uncanny ability to spot and develop product design talent, and create environments where teams can do their best work. She has built, scaled, and inspired world-class teams across user research, product design, digital content strategy, and design operations.

Throughout her career as a design leader, Rachel has always believed in aligning design to broader product and business strategy, resolving cross-functional conflict with a steady hand, and positioning design as an engine for commercial success with executive leadership.

Using her innate storytelling skills, Rachel can can bring product visions to life in ways that inspire and galvanize organizations. She has a curiosity and a keen eye for sensing “what’s next” in technology, and inspires organizations to capitalize on emergent opportunities.

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